FAQs

Can you match a color that I have if I send you a sample?
Yes, although it can be difficult to match any color perfectly, I will attempt to come as close to it as possible. There is a nominal fee to cover my time and materials to match colors.

Can you build a frame custom sized to match what I want framed?
Yes, I can build just about any size frame that you want. Special sized frames typically cost more than standard sized frames due to increased production time and materials.

Can I get a frame built quicker than your normal 4 to 6 weeks?
This is a tricky question.  I have processed orders quicker than my normal lead time but only if there are no other orders in front of your order that need to meet the same requirement.  Just be aware that there is a higher risk of me making a mistake if I’m rushing your order!

How long does it typically take you to build a frame?
Depending the the current workload will directly affect the completion time of a frame. Typically smaller frames take 4 weeks minimum to complete. Larger frames, multiple frames, and special order frames take 5 to 8 weeks. This does not include the typical 4-5 business day shipping time.

What style of frames do you offer?
Primarily my frames give tribute to the Arts and Crafts Movement using the same joinery on the corners as used during this era which falls in the early 1900s. However, because I am a woodworker and custom shop, I can, and have built wood frames in other styles.

Why are your frames more expensive than frames available at a framing shop?
I’m not always more expensive than frame in framing shops but when I am it is because I hand craft each and every frame.  I do not use any assembly line production techniques. This means that you receive a unique, American Made, hand-crafted, solid wood frame. I do not use vinyl, compressed fiber, or pre-molded resins in my frames. The corners are joined with precision, hand-crafted wood components which allows the frame to breath with the environment to aid in preventing cracks and warping that’s common in assembly line production frames that use metal nails to hold the frame together.

What is the difference between a custom frame and a special order frame?
Very good question.

A custom frame is a standard sized frame that the customer can choose to their liking such as frame color, corner treatment. It would also include the choice of content being being framed. (Glass, mat, tile, vintage tin, canvas board, stretched canvas, etc.)

A special order frame is a frame that goes outside the parameters of a standard sized frame. (A frame to fit a piece of art that’s 13.5″x17.25″ would be considered a special order frame.) In most cases, a special order frame will cost slightly more than a custom frame because of the special setup for that particular one frame.  A special order frame can also include any frame that a customer has be build that is not part of my standard set of frame profiles.

Hey Jim, what are your common sized frames?
My common sized frames are as follows:

  • 4×6
  • 5×7
  • 8×10
  • 9×12
  • 11×14
  • 16×20
  • 18×24
  • 24×36 – Although considered a common size the price increases considerably due to extra setup required to construct such a frame. Therefore, in most cases anyone interested will need to request for a quote on a frame this size.

Do you have color samples?
Color samples are available starting at $8.00 which mostly covers the shipping. As a gift to you, I include a promo code with each set of samples that gives you a $8.00 discount on any order you place on SolidWoodFrames.com.

Can you include glass on larger frames?
Shipping a large frame with glass is very risky. The larger the frame the larger the span of glass required and the higher probability the glass will break. My suggestion is for the customer to seek out a local glass shop and have them cut the glass for the frame.

Do you build frames made of metal or other materials?
No, I only use solid wood for my frames, no metal, resins or vinyl.

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